Welcome to Clic Lawyer

This site is designed to provide you with useful information when searching for and working with a lawyer.

Below are some useful tips to consider.

The Lawyer’s experience

What is the background and experience of the Lawyer? What cases has he/she won, and what are the specifics of the case from the lawyer (case details, whether it went to court, how long did the whole process take, etc)? How long has the Lawyer been practicing law? Over what period?

What you can do to help your Lawyer

It will help both the direction and smoothness of the case if you can actively participate in the case process. When you hire a Lawyer, and even as a basis for hiring, you should find out just how much participation is possible.

Your Lawyer shouldn’t make any major decisions without your permission. Check to see that your Lawyer seems willing and able to explain the case to you and answers your questions clearly and completely.

Asking your Lawyer about outcomes and measures of success

Ask your appointed Lawyer about possible outcomes. NB: Be careful with Lawyers that guarantee big settlements or a win in court. Ask for the Lawyer's opinion of your case's strengths and weaknesses.

Understand whether your Lawyer is most likely to settle the case out of court or via a trial? Ask what the benefits are to a settlement, compared to the risks and pitfalls.

Complaining about your Lawyer

Most law firms will have a partner whose job it is to handle complaints but, otherwise contact the firm’s senior partner. You can go in person using a resolution form supplied by the Consumer Complaints Service (call 0845 608 6565), the Citizens Advice Bureau (www.citizensadvice.org.uk), or use one issued by the firm itself.

If you decide to do it in person or on the phone, make sure you make notes on what was said and always ask your Lawyer to confirm in writing what they intend to do about your complaint and by when.

If, after everything, you still feel you received a bad service, contact the Consumer Complaints Service (CSS) at the Law Society (call 0845 608 6565). You need to do this within six months of the end of the work that the Lawyer did for you.

To find out more, click lawyer.